Managed Services
Expert teams. Seamless execution.
Beyond advice, built to deliver
We are a financial services consultancy with a difference: we don’t just advise, but deliver. Backed by a team of domain specialists, we offer managed service and capacity solutions that help you scale with control, meet regulatory expectations, and efficiently clear backlogs.
Whether you need full outsourcing, targeted remediation, or burst capacity for BAU operations, we embed expertise directly into your teams to reduce pressure, resolve operational bottlenecks, and accelerate your business with greater agility.
Simplifying complexity.
Delivering success.
BAU Support
Our dedicated BAU support enables the rapid deployment of trained professionals to manage volume spikes, regulatory deadlines, or internal resourcing gaps. We integrate seamlessly into your existing frameworks, providing flexible capacity, enhanced operational stability, faster issue resolution, and continuous service improvement. This proactive model ensures consistent day-to-day performance, freeing you to focus on strategic priorities while improving user satisfaction and safeguarding long-term business continuity.
File Review & Remediation
Our file review and remediation services enhance compliance, reduce risk, and improve operational efficiency. We identify gaps, correct deficiencies, and optimize systems to ensure regulatory alignment and strengthen controls. This approach minimizes disruptions, improves data and process integrity, and creates a clear path toward continuous improvement, empowering you to make future-ready, informed decisions.
Full Outsourcing
With our full outsourcing service, we take complete ownership of your operations or remediation projects, supported by defined SLAs, governance frameworks, and risk controls. You gain access to deep expertise, scalable resources, and end-to-end operational management—reducing internal workload and cost. This model delivers improved efficiency, faster time-to-value, and a strategic partnership that adapts to your evolving needs.
Trusted by leaders across
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Our services
Financial Crime Operations
Scalable resources for transaction monitoring, alert handling, investigations, sanctions screening, and Quality Assurance, aligned to your risk framework and regulators’ expectations.
KYC & Client Lifecycle Management
Managed onboarding, refresh, and remediation services delivered with speed, accuracy, and full auditability, inclusive of fraud referrals for early risk detection, FIU investigations to support complex case escalation, and SAR reporting to meet regulatory obligations.
Conflict Checking
Comprehensive conflict of interest checking support powered by proactive risk identification, automated disclosure management, and continuous monitoring, ensuring policy enforcement and regulatory compliance.
Complaints & Mis-selling Review
End-to-end complaint handling, redress assessment, and case review delivered by experienced teams in line with FCA and global guidelines.
Payments Operations
Support for high-volume payments processing, reconciliations, exceptions, and client servicing, ensuring efficiency, compliance, and uptime.
Transaction Monitoring
Scalable, expert-led support to help you detect suspicious activity, manage alerts efficiently, and meet regulatory obligations.
Contract Repapering & Regulatory Change
Delivery-led support for regulatory repapering projects (e.g. LIBOR, EMIR, MiFID II), ensuring continuity and compliance.
DSARs
Fully managed DSAR services that streamline intake, validation, fulfilment, and response, whilst ensuring timely, accurate, and compliant handling under GDPR, CCPA, and other global privacy regulations.
Law Firm Services
Delivering tailored solutions and capacity support designed to support law firms in optimising their AML operational efficiency. We ensure full compliance across contracts, onboarding, and payroll, while simplifying vendor management with clear SLAs and cost transparency.
Our managed services delivery approach
- 1,100+ people
- Across 4 Dedicated practices (Payments, Data, Transformation and Risk & Compliance)
- In 6 Locations across Europe (Brussels, London, Amsterdam, Frankfurt, Paris & Zurich)
- Low-cost onshore and offshore resource service centers.
Why
Projective Group?
- Domain-Led Teams: Industry specialists with hands-on experience in your sector
- Speed to Mobilise: Operational resources and governance frameworks ready to deploy
- Tailored Engagement Models: From short-term ramp-ups to long-term outsourcing
- Regulatory Confidence: Proven delivery across UK, EU, and global frameworks
- Outcome-Focused: Transparent metrics, robust oversight, and clear accountability